Shipping policy

SHIPPING AND PICKUP POLICY

Last updated: July 30, 2026

Ripopolis is operated by Itchie Enterprises LLC. This policy applies to ordinary consumer merchandise orders placed through Ripopolis.com.

ORDER PROCESSING

In-stock orders are generally processed within one to three business days. Weekends and holidays are not business days.

Processing times may be longer for product launches, high-demand releases, preorders, personalized orders, large orders, or circumstances outside our reasonable control. Any product-specific processing estimate stated on the product page will control.

SHIPPING DESTINATIONS

Ripopolis currently ships only to addresses within the United States. International shipping is not available at launch.

SHIPPING RATES AND CARRIERS

Available shipping methods and prices are calculated at checkout based on the destination, product weight, package size, and selected delivery speed.

Ripopolis may offer services from USPS, UPS, FedEx, or another qualified carrier. The carrier used to fulfill an order may differ from the option’s general service description when necessary to provide comparable service.

DELIVERY ESTIMATES

Delivery dates shown at checkout are estimates, not guarantees. Carrier delays caused by weather, emergencies, peak-season volume, transportation interruptions, incorrect addresses, or other circumstances outside Ripopolis’s control may affect delivery.

A shipping confirmation containing tracking information will be sent when available.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address. Contact ripopolisvending@gmail.com immediately if an address needs correction.

Address changes are not guaranteed after fulfillment begins. If a package is returned because of an incorrect, incomplete, refused, or undeliverable address, the customer may be responsible for the cost of reshipping the order.

DAMAGED, MISSING, OR INCORRECT SHIPMENTS

Inspect your shipment promptly after delivery. Report damage, missing merchandise, or an incorrect item to ripopolisvending@gmail.com within seven calendar days.

Include the order number and clear photographs of the shipping container, shipping label, packing materials, affected product, and any visible damage. Retain the merchandise and all packaging until the matter is resolved.

LOST OR DELAYED PACKAGES

If tracking stops updating or a shipment appears lost, contact the carrier and Ripopolis. We will provide available shipping information and assist with an eligible carrier claim.

An order marked delivered by the carrier is not automatically eligible for a refund. Customers should first check the delivery area, household members, neighbors, building management, and the carrier.

HIGH-VALUE ORDERS

Ripopolis may require tracking, insurance, adult acceptance, or signature confirmation for high-value orders. These safeguards may be added at Ripopolis’s expense or reflected in the shipping option when disclosed at checkout.

LOCAL PICKUP

Local pickup is available by appointment only at:

Ripopolis Vending – Mission Road
1290 W Mission Road
San Marcos, California 92069

The Ripopolis vending machine is located behind the Chevron mini-mart.

Wait until you receive a “Ready for pickup” notification before traveling to the location. After receiving that notification, contact Ripopolis to arrange a meeting time.

Chevron employees are not affiliated with Ripopolis and cannot retrieve, release, refund, or provide information about Ripopolis orders.

Local delivery is not currently offered.

VENDING MACHINES AND COMMERCIAL EQUIPMENT

Vending machines, commercial equipment, operator packages, and related business purchases are not shipped under ordinary consumer parcel rates. Delivery, freight, installation, pickup, insurance, and related charges will be stated in the separate written quote, invoice, proposal, or purchase agreement for that transaction.

CONTACT

Email: ripopolisvending@gmail.com
Business: Itchie Enterprises LLC, doing business as Ripopolis