Refund policy

RETURN AND REFUND POLICY

Last updated: July 30, 2026

Ripopolis is operated by Itchie Enterprises LLC. Please review this policy before purchasing.

STANDARD NON-COLLECTIBLE MERCHANDISE

We accept return requests for eligible standard non-collectible merchandise within 14 calendar days after delivery.

To qualify for a return, the item must be unused, unworn, unwashed, unaltered, and returned in its original packaging with all tags, accessories, manuals, and included materials. Proof of purchase is required.

Do not send a return without authorization. Contact us first at ripopolisvending@gmail.com. Approved customers will receive return instructions.

FINAL-SALE PRODUCTS

The following products are final sale and cannot be returned or exchanged except when the wrong item was supplied, the product materially differs from its description, or it arrived damaged:

  • Sports cards and trading cards

  • Individual cards, card lots, graded cards, and ungraded cards

  • Trading card game products

  • Factory-sealed packs, boxes, cases, and related card products

  • Ripopolis repacks, mystery products, randomized products, and surprise products

  • Vintage items

  • Memorabilia

  • Collectibles of every type

  • Opened products or products with removed, damaged, or altered seals

  • Clearance items

  • Gift cards

Randomized and repack products may vary in contents, player, team, character, year, manufacturer, condition, grade, rarity, market value, and resale value. These variations are inherent to the product and are not grounds for a return when the product satisfies the configuration, contents, guarantees, and disclosures stated in its listing.

Vintage items, memorabilia, and collectibles may exhibit age-related wear or manufacturing variations. Conditions visible in photographs or disclosed in the product description are not considered defects.

DAMAGED, INCORRECT, OR MISSING ITEMS

Inspect your order promptly after delivery. Contact ripopolisvending@gmail.com within seven calendar days if an item arrived damaged, the wrong item was supplied, or something is missing.

Include your order number and clear photographs of:

  • The shipping container

  • The shipping label

  • All packing materials

  • The affected product

  • Any visible damage

Please retain the item and all packaging until the claim is resolved. After reviewing the claim, Ripopolis will provide an appropriate replacement, refund, store credit, or other remedy. When Ripopolis made the error or the product arrived damaged, Ripopolis will cover approved return-shipping costs.

ORDER CANCELLATIONS

You may request cancellation before fulfillment begins. A cancellation request is not guaranteed after an order has been packed, assigned a shipping label, transferred for pickup, or shipped.

Approved cancellations will be refunded to the original payment method.

RETURN SHIPPING AND REFUNDS

For eligible standard returns, the customer is responsible for return-shipping costs. Original shipping charges are nonrefundable unless the return resulted from a Ripopolis error or an eligible damaged shipment.

Returns must use a trackable shipping service. Ripopolis is not responsible for return packages that are lost, misdirected, or damaged before reaching the authorized return destination.

Approved refunds are normally issued within 10 business days after the returned merchandise is received and inspected. Your bank or card issuer may require additional processing time.

ORDERS MARKED DELIVERED

An order shown as delivered by the carrier is not automatically eligible for a refund. If you cannot locate a delivered package, first check the delivery area, household members, neighbors, and the carrier. Contact us promptly, and we will assist with available carrier information or claim procedures.

VENDING MACHINES AND OPERATOR OPPORTUNITIES

Vending-machine purchases, equipment packages, deposits, operator programs, business opportunities, installation services, location services, training, and related commercial transactions are governed by the separate written proposal, invoice, disclosure, or purchase agreement provided for that transaction. Those separate written terms control over this consumer merchandise return policy.

CONSUMER RIGHTS

Nothing in this policy limits any legal right or remedy that cannot lawfully be waived.

CONTACT

Email: ripopolisvending@gmail.com
Business: Itchie Enterprises LLC, doing business as Ripopolis

© 2026 Ripopolis